Tag Archives: Toshiba

TOSHIBA MEMO: How to lose customers without really trying

Posted on February 17, 2011 by onesanevoice

In my last entry I wrote about my Toshiba laptop seizing up without warning and Toshiba’s refusal to take responsibility for their design flaw.  Briefly, Toshiba advised that my laptop be shipped to them along with $175 and they would reset the … Continue reading →

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TECH is a four-letter word

Posted on February 13, 2011 by onesanevoice

I just got off the phone with Toshiba laptop support, a distinctly unfulfilling experience.  I am enough of a computer help-seeking veteran to know the second I heard that otherworldly vacuum-like hum that I was speaking with someone in a … Continue reading →

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